As Internet-based technologies reduce transactional inefficiencies, we have new opportunities to abandon unnecessary bundling in favor of choice and flexibility. We’re seeing this disruptive effect everywhere — from entertainment to work to enterprise technology.
Consider television; instead of shelling out for bloated cable packages, we can now handpick just the channels, just the shows, or even just the individual episodes we want. This year, we will reach a key inflection point where the number of cable television subscribers is eclipsed by the number of Internet subscribers, supporting the notion that, when given a choice, consumers prefer à la carte options.
Unbundling is also changing something very personal: the way we manage our health. In the past, losing your job usually meant losing your health insurance, but the trend of medical care unbundling from employers is clear. As this occurs, patients, rather than employers, are becoming the customers, and healthcare is morphing to resemble a consumer service — giving individuals more choice and more control.
We’re seeing real, tangible value in breaking down monolithic architectures across different industries. For the consumer, unbundling is all about flexibility and choice — only paying for the products and services you actually want. But for the enterprise, unbundling is a key driver of innovation.
The reality is that today, every company is a technology company. No matter what your business is, technology is either giving an advantage to you or to your competitors. By moving away from macro-services and unwieldy legacy tech, enterprises can be as nimble and responsive as startups.